Frequently Asked Questions
Find answers to common questions about our skincare and beauty products
Are INKEY products cruelty-free?
Yes, we are committed to ethical beauty. All INKEY products are 100% cruelty-free and never tested on animals.
How do I know which products are right for my skin type?
Each product page includes a 'Best For' section. You can also take our Skin Quiz or consult our digital routine builder for personalized recommendations.
Can I use Vitamin C and Retinol together?
We recommend using Vitamin C in your morning routine for antioxidant protection and Retinol in the evening to support skin renewal.
What is the shelf life of your products?
Most of our products have a shelf life of 12 months after opening. Please check the PAO (Period After Opening) symbol on your packaging.
Are your products safe for sensitive skin?
While our formulas are designed to be gentle, we always recommend patch testing a new product on your inner forearm 24 hours before full application.
Do you offer samples?
We currently include 2 complimentary deluxe samples with every order over $40 to help you discover your next favorite formula.